GPM-Eliminator Pump Limited Warranty
General Provisions – The warranty described herein is provided by GPM, Inc. (the “Company”) with corporate headquarters at 4432 Venture Ave., Duluth, MN 55811. Under this warranty, the Company will repair or replace, at its option, any part or component that is found to be defective in Company materials or Company workmanship regarding a GPM-Eliminator pump for a period of one year from the date the unit is first installed for use, or up to eighteen months from the date of shipment of the unit from the factory, whichever comes first. Warranty service, when provided, shall be without charge to the purchaser for parts and labor. However, the purchaser must pre-pay the costs of Company service technician travel to the location of the unit, including employee lodging and meals, or must pre-pay transportation of the product to the Company’s authorized service/repair facility. When requested by the customer, the customer shall agree to pay for any overtime charges and for any service and/or maintenance not directly related to any defect covered under this warranty (in conjunction with Company standard field service rates). This warranty is limited to the original purchaser and is not transferable. Any repaired product is warranted for a maximum of 12 months from the date of shipment.
Parts and Labor Warranted – All parts of any GPM-Eliminator pump including the motor, pumping unit and electrical components are warranted against any defect in materials or workmanship when properly installed, used and maintained by the purchaser based on the warranty time periods specified above.
What is Not Warranted – This warranty will not apply to any Company product that has been disassembled without express written or verbal approval by the Company. This warranty shall not apply to any product that has been altered, modified, misused, improperly installed, neglected, or misapplied. This shall include acts of God and force majeure. This warranty shall not apply to any previously used equipment re-sold by the Company as “used”.
Obtaining Warranty Service – To be eligible for warranty service, you must; (1) report any defects or issues in writing, directly to the Company, and request a repair within the stated warranty period; (2) provide in writing, the date the product was shipped and/or installed in service; (3) send the equipment pre-paid freight to the Company or to one of its authorized service/repair facilities, or schedule an appointment with the Company for a Company service technician to travel to the location of the unit.
Warranty Limitations – To the extent permitted by law, neither the Company, nor any company affiliated with it, makes any warranties, representations, or promises as to the quality, performance or freedom from defects of the equipment covered by this warranty. IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TO THE EXTENT APPLICABLE, SHALL BE LIMITED IN DURATION TO THE APPLICABLE PERIOD OF WARRANTY STATED ABOVE. GPM, Inc. EXPRESSLY DISCLAIMS ANY LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES OR BREACH OF EXPRESSED OR IMPLIED WARRANTY.
No Distributor Warranty – The selling distributor makes no warranty of its own regarding this product. The distributor makes no representations regarding the Company and may not modify the terms of this warranty in any way.
Purchaser’s Responsibilities – (A) All maintenance and depreciation costs associated with product use. (B) Consequences of negligence, misuse, or accident involving the product, or improper product application, installation, or storage. (C) Consequences from a non-authorized party providing service to GPM, Inc. equipment, and consequences of modification or alteration of equipment. (D) Costs of transporting equipment to the location of warranty service and the incidental costs from transportation of equipment (e.g. tolls). If there is a warranty issue, the Company will pay the return freight. (E) Installing, operating, and maintaining GPM, Inc. equipment in accordance with the I.O.M. Manual.