Administration-Receptionist

The Company –
GPM, Inc. (GPM) is a closely held corporation, established in 1978, with over 70 employees. The corporate
office and manufacturing facility is in Duluth, MN. The company has an office in Apple Valley, MN and has
sales offices throughout the United States. GPM is a manufacturer of industrial pumps including the world’s toughest and most-reliable submersible slurry and dewatering pump, the GPM-Eliminator, as well as a leading rotating equipment solution provider. Through a combination of direct sales, distributed products and world-class service and repair, GPM serves customers in numerous industries.

Position Description –
The Administration – Receptionist Position is responsible for a wide-ranging set of administrative, reception, financial and order processing duties. Order processing responsibilities include processing customer purchase orders and managing the lifecycle of orders through shipment, invoicing, and collections. The position has contact with customers, vendors, and employees. Additionally, the person will participate as an active member of the Inside Support Team along with assisting other staff members to achieve company goals. Duties will require a high degree of interpersonal skills, communication, organization, and confidentiality.

Qualifications –
The ideal candidate for the position shall have:
Education:
 A high school diploma.
Required Experience and Skills:
 A positive, upbeat, friendly manner at all times. The positon is frequently the first contact a visitor
or caller has with GPM.
 3 years of administrative and reception experience.
 Interpersonal communication skills, both verbal and written, are necessary to effectively interact
with team members, customers, and vendors.
 Strong prioritization, time management and organizational skills.
 Computer skills, including awareness of software program relationships and the ability to work
quickly between multiple programs.
 Unquestioned moral and ethical behavior.

Responsibilities –
 Reception and phone answering duties.
 Wide ranging administrative duties including, filing, record keeping, mail distribution, supply
ordering, facilities maintenance, and special projects.
 Financial duties including payment receipt, order entry and expense processing.
 Assure confidential information remains confidential.
 Process customer orders for a variety of customers using a variety of vendor entry systems.
 Various other duties as they are required.

Reporting –
The Administration – Receptionist reports directly to the Inside Support Sales Manager.
Coordinates With –
 Chief Financial Officer.
 Members of the Sales Team and other GPM staff.
 Various staff from the represented and 3rd party companies.
 Customers including their purchasing and administrative staff.

Conditions –
Works in an office environment. Occasional travel for training or work at other GPM facilities. 40-hour work week, varying start time, with occasional work outside office hours. Occasional evening or weekend time may be necessary.

Location –
Duluth, MN. Office.
Salary and Benefits –
Company offers competitive salary and excellent benefits including 401K, Profit Sharing Plan, paid vacation and up to 8 paid holidays per year.